Shipping Policy & FAQ

All sales are final. We do not accept returns/exchanges. Please note that we cannot be held responsible for lost orders placed without tracking. If this is a concern, we recommend opting for tracked shipping.

If your tracked order is lost or if your product arrives damaged/defective, please contact us and we will do our best to help you.

Refund Policy & Returns

Want to start your own small business but don't know where to begin? Want to order in bulk but get a better price? Or order in bulk for your big event?We can make it happen together! With FREE service and design or your own design, you can order a minimum of 25 pieces at retail prices from Tokubi. Weddings, school/college merchandise, online sales, or your store are no problem!

Email support@tokubi.shop for more details.

Reseller & Custom Order

Indonesian Order

You can shop conveniently with many benefits through our Tiktok Shop or Shopee to simplify your payment gateway.